You must have noticed Artificial Intelligence making news all around the world and it has become a top priority for businesses to be successful. Therefore, it would not be wrong to say that the impact Artificial Intelligence and Machine Learning has had and is bound to have on businesses is nothing less than a dramatic digital transformation. As per IDC’s forecast, the spending on AI technologies will grow to $97.9B in 2023, which is more than double the spending level in 2019. Furthermore, 61% of business executives around the world say that AI will substantially transform industries within the next three years.
HOW ARE THEY DIFFERENT?
Artificial Intelligence and Machine Learning belong to the same department of computer sciences and are often correlated with each other. Although AI & Machine Learning are two related technologies, they are two different terms in various cases.
On a broad level, AI is a technology used to create intelligent systems that stimulates human processes and behaviors. While machine learning is a sub field of AI which makes decisions based on historical data. AI on the other hand does not need to be pre-programmed because it works with its own intelligence, mimicking human thinking power, whereas ML uses data to generate results or provided solutions based on that data.
However, the thing to keep in mind is that AI and Machine Learning can’t come up with something from nothing. They need to be input with data to serve as a powerful tool enabling collaboration between humans and machines.
AI & ML IN PRACTICE
Business processes have dramatically advanced with Artificial intelligence and Machine Learning, due to which over one in five enterprises see modernizing its data infrastructure for AI as the top AI initiative to gain a competitive edge in today’s business world.
Consistent with improving data efficiency, AI & Machine Learning has helped the healthcare sector gain more insights into medical research by suggesting possible components to use into drugs for various diseases and complications. Implementation and integration of AI & Machine Learning have also enabled industries to enjoy swift changes in their key business functions.
If you happen to be an organization using ERP solutions, then it is the right time to think about automating your operations because not only does it improve ERP software, but also enables real-time and accurate data insights.
Revenue increases from adopting AI are reported most often in marketing and sales, and cost decreases most often in manufacturing.
Cost decreases and revenue increases from AI adoption, by function, 9% of respondents
1 Source: McKinsey & Company (November 22, 2019 | Survey)
(mckinsey.com/featured-insights/artificial-intelligence/global-ai-survey-ai-proves-its-worth-but-few-scale-impact)
2 Source: CBS Interactive (September 2016)
That’s not all! How can we forget about AI’s support in fighting COVID-19? It has helped in understanding how the virus spreads and has sped up the research of treatment. For example, hospitals are using AI to scan individuals and intervene before it’s late.
PEEKING INTO THE FUTURE
Apart from businesses making use of the technology, the facts itself are in favor of AI & Machine Learning. According to PointSource when AI is present, 49% of consumers are willing to shop more frequently and, 34% will spend more money. This means that organizations with intelligent solutions are more likely to be successful. On the other hand, Gartner; a global research firm predicts that by 2020, 85% of customer interactions will be handled by machines, while Accenture; a strategy and consultancy provider states that AI will boost business productivity by up to 40%.
With that being said, Convo understands the potential of AI & Machine Learning in our day to day business activities and has capitalized on this opportunity to incorporate these two trending automation tools, in order to take organizations to new levels in the present and the future. AI is prevalent in every aspect of an organization. Hence, Convo believes that organizations must move ahead and take steps to leverage this technology to its best possible extent.
Imagine being a food delivery business owner who has sent out their rider to deliver several orders. One of your client calls asking for an ETA but the rider just won’t pick up! Not only would it be frustrating, but also worrying regarding the rider’s safety. What if you could locate him instantly instead of risking his safety by attending your call while riding his bike?
During the pandemic, the offices are dead and have been replaced with telecommuting, but what about non-desk workers? Managing non-desk workers and tracking their performance has always been a tricky job which has now become a challenge for managers. Convo arises as a sigh of relief for managers with subordinates situated in multiple locations.
To aid real-time connectivity, Convo introduces Convo Locate
Convo Locate is an intuitive feature designed specially to manage on-site, field employees! To utilize this feature, the group admin will enable Convo Locate feature in group settings. Enabling this will let members of the group view others’ location when the member consents to location-sharing. A consenting member’s location can be seen/tracked by clicking on their location pin on the map in group feed view. The card view will also display the member’s status – active, inactive or on-the-move. Monitor employee performance, increase customer satisfaction and aid team bonding!
Work on-the-go made efficient and secure!
Convo Locate is an especially lucrative feature for managing geographically dispersed teams like those of door-to-door sales, large-scale events, and on-field workers. For instance, if you are a credit card distributor who has multiple deliveries to do in the morning, you can now ensure that your employee has delivered each credit card in his route for the day through Convo’s live geo-location feature! Use this feature on-the-go and assure a consistent workflow by ensuring your workers’ productivity and safety!
If you are a manager looking for ways to keep your team engaged and accomplish daily tasks, Convo Locate is a powerful feature to align and track tasks, effortlessly. Convo Locate can be benefitted across all platforms including iOS and Android at the comfort of all your devices.
With the rise of remote working globally, it’s worth asking the question – how can employers and employees grab the hidden opportunities and unleash their potentials while working remotely?
Freedom to work anywhere, anytime and working in pyjamas may sound like a dream to most employees around the world, but is there more to working from home?
Employees
No doubt, all that glitters is not gold – for an employee, not everything is positive about working remotely. With the undefined office hours, employees may face difficulty in differentiating between their professional and personal time or unplugging from work. Distractions at home, lack of motivation, loneliness and unreliable Wi-Fi connection may further pile up on their challenges.
But every cloud has a silver lining. There are far more benefits that employees may gain while the world embraces the new normal of working from anywhere. Who wouldn’t agree that flexible schedules, opportunity to spend more time with family and the ability to work from any location are few of the greatest benefits of work from home?
Every remote worker’s essential expenditure is changing for the good! Previously, almost half of the monthly income was spent on these expenses. Now that most people are working remotely, these employees can boost their monthly savings as they don’t have to spend on daily transport, work clothes or work lunches. Improving your existing talent and diversifying current income is possible for everyone. Learning new skills along with being introduced to advanced yet simple and fun-to-use tools to collaborate and communicate is the cherry on the top!
Employers
As many countries were locked-downed in March due to the Covid-19 pandemic and offices all around the world began to implement remote work policy, not all employers were confident about this decision. Be it lack of understanding the advantages of flexible working, technological requirements or data security and privacy, employers showed resistance while implementing the policy. However, research revealed that employers can save enormous through cost savings associated with work from home. Who wouldn’t find saving money attractive, especially during these testing times?
Working in an office comes with a cost – the seat cost which arises from electricity bills, office rent, maintenance and the list goes on. Before the pandemic arose, most employers believed this cost was crucial for the existence of their business and output could only be achieved within an office environment and team constantly supervised by managers. Covid-19 became a reality check and shattered these mental blocks as work from home was adopted globally. Today, every employer has the opportunity to reduce seat costs and implement permanent work from home while outputs won’t be affected.
While remote work reshapes our future, the cost saving opportunities for employers are endless. From virtual meetings to using less real estate as workers work remotely, employers can seize multiple opportunities to reduce costs and boost their profits. Even after this pandemic ends, would you like to pay office rent knowing work from home can actually work, and micromanagement is unnecessary in this age? It’s time employers focus on exploring full potential of remote work, reducing irrelevant office space costs and investing in software platforms and cloud-base services to gear up for the post-Covid-19 world economy.
Be it employers or employees, one can re-allocate spending and boost up savings even during these trying times. The opportunities are waiting to be taken or left amid the crisis. Will you grab them?
Did you know working remotely is more susceptible to cyber risks? Surprisingly, these computer threats are created by humans not computers. Computer predators possess incredible technical knowledge and use clever tactics to break into your computer system for their own gain. Stealing, changing, or destroying data is only one aspect of the bigger picture; they might even install dangerous malware to your systems, and you won’t even get to know about it. As working remotely becomes a norm, enterprises are already juggling with multiple crisis however, cyber security shouldn’t be one!
Convo being the single platform for work conversation and document collaboration offers what we like to call, ‘bank-grade data security’. This is achieved with the help of latest technology and industry best practices for data encryption of sensitive customer data. In today’s world, as communication continues to move from email to multiple collaborative platforms, Convo delivers you the best security an online collaboration platform has to offer!
Securing your data while you work remotely
Most collaborative platforms store your data in 3 different memories. The first copy is saved with the sender, second on the platform’s cloud and the third on the receiver’s device. In the case of either of the devices, or the cloud, being hacked into, your data is vulnerable.
Convo’s intricate model protects your sensitive data and with our data security system, your data isn’t vulnerable anymore! With the industry best technology and practices, Convo ensures that your data is always encrypted. Our encryption model is built so that your data remains encrypted not only while in transit, to or from our servers, but also when at rest, on our servers or in your device. So, even on the off chance that your device is hacked into, we got you covered. The hacker will get nothing but gibberish.
Key Features of the Convo’s Data Security Model:
- Encryption in transit is protected with 4096-bit RSA keys and 128/256-bit AES encryption.
- Data at rest is protected with high grade AES 256 encryption.
- For encryption split knowledge and dual control is enforced within the key management procedures
- Passwords and encryption keys are stored in encrypted manner.
- All sensitive payment information data is at rest encrypted.
- ISO 27001 certification for user data centers
- Uninterruptible power and backup systems, plus fire and flood prevention at PTCL Data Centers.
- Convo employs multiple PTCL data centers to host customer data.
- All data centers employ physical security, strict access policies and secure vaults and cages.
Taking cybersecurity to the next level
Convo ensures that the data on our servers remains safe and secure from any and all threats, cyber or physical. We employ servers from the best in the industry, AWS globally and Pak-Cloud locally. PTCL’s geographically redundant data centers with 99.982% guaranteed uptime (TIA 942 standard) are the only Tier 3 certified data centers in Pakistan with specialized network infrastructure facility offering multilayer protection for enterprise customers.
The ongoing pandemic has changed businesses, communities, and the world, forever. Cybersecurity is the need of time more than ever. Our aim is non-disruptive and transparent business communication and secure collaboration without any risk of malware, phishing or other attacks. Collaborate endlessly and communicate fearlessly, with Convo’s bank grade data security!
Are you a leader, concerned about how working from home is bringing down your workforce’s productivity? Relatable. Or are you an associate struggling to find the best way for your workforce to collaborate online, now that everyone’s working from home? Also relatable. As the world faces a new problem, to somehow make online work-places as collaborative as those shared physically, businesses are looking for a reliable, easy-to-use and effective online collaborative platform for their employees. And we have a solution – Convo.
Convo is an online collaborative platform, carefully designed to optimize the productivity of a workforce working together remotely. An online portal where large number of people can come together to communicate, collaborate and create!
No More App Juggling!
In the market for such online platforms, only the fastest innovators succeed. We, at Convo, are dedicated to delivering customer-focused innovations, and set ourselves apart from any and all competition. How much of your valuable time have you wasted juggling several apps or tabs while working? At times, even your top-of-the-line device gives in. Convo brings to the table, a seamless integration of 700+ applications to our platform. This unique feature allows users to synchronize all their other app accounts with our platform, which allows us to display their important – and customizable – notifications on their Convo newsfeed.
All features are available across all our platforms – Android, iOs, Desktop and Web-based. Our bonus phone support, superior framework and friendly user-interface set us miles apart from our competition!
Have fun working!
We’re the only collaborative platform that features post sharing. Convo allows you to share images, videos, presentations, web links and files of 60+ other formats with your team. You can also respond by highlighting specific words in or tweaking documents, commenting or leaving an annotation on these shared files, even responding to certain parts of an image or clip in a video. The platform also features a newsfeed, where updates from all over your office are displayed, enabling communication between departments. Our algorithm prioritizes posts based on recent activity and importance, to optimize user feed.
Our platform is carefully designed to build and sustain an interactive work culture. You can interact with each other’s posts by reacting to, commenting on, sharing or tagging on each other’s posts. You can even designate title sticker to your employees, keeping the work place casual, fun and light hearted!
Cut through the fat!
Clutter of information can get quite annoying and anxiety-inducing, especially when you’re short on time. When you seem to have found every file but the one you’re looking for. With Convo, wave goodbye to that problem too. Convo offers you quick access to relevant information, by offering you the tools that you need to organize your data to your preference. Standard tools, such as real-time updating feed, @ mentions, bookmark, and exclusive tools like knowledge-based feed filter etc.
However though, our real work starts where our competitor’s ends. We have developed an advanced search feature that we take great pride in. Unlike anything in the market, our search feature can find specific words lost in a document shared years ago or messages buried in chat like magic. So, less time looking for data, and more time making use of it – perfect recipe for increased productivity!
Let’s take things to the next level!
We understand the importance of time in effective communication, which is why Convo functions on a model based on synchronous communication. Without getting too technical about this – As a cloud based platform, we have the sender and the receiver of a message synced to a single clock, allowing them to be in complete harmony and enabling lightning fast communication.
Convo is in the game not only to play it, but to also revolutionize it. With our 70+ existing features, in addition with the 5+ launching soon, we are rewriting the script as to what a collaborative platform can achieve and evolve into. With convo, users can create groups for their projects and team members. They can control who can see posts on the group, and can also optimize your newsfeed in accordance with it. So, while company wide information is being shared on the newsfeed, teams can still communicate in closed loops.
Convo also offers a strong direct messaging option. Just like any other messenger, you can send messages, make calls, organise group chats and jump from chat-to-chat to make your communication timely and effective.
No compromise on privacy!
We take data security very seriously, and our user’s privacy is our top priority. Convo offers a bank-grade privacy infrastructure for your data, so you can work fast and without fear. Our platform offers a 265-byte data encryption at rest, ensuring that your data is safe and secure as it moves to and from the Convo cloud, and when its being stored. Other security features include Two-Factor Authentication and Single Sign On, preventing data from being read, secretly modified, or made available to anyone other than the sender and the recipient.
Every day we strive to improve, and help you increase productivity and employee morale in the virtual offices of today and tomorrow, with visionary innovations and exemplary features. Make the right decision for your workforce and your corporation, choose Convo as your internet collaboration platform.
Convo has always led the space in enterprise collaboration and we focus on enhancing our product suite with only the most efficiency-enabling features. One of such features is audio and video calling. the ability to call up a team member while collaborating on a post or when a chat needs to become a phone call increases productivity and accelerates decision making of teams..
Over the years, Convo has offered some amazing features that give it a distinct edge. Now, when the majority of the word’s workforce is confined to their homes due to the COVID-19 pandemic, work haas shifted from offices to homes and companies are looking for efficient and swift solutions to communicate and collaborate through. Convo has stepped up to support these enterprises and quickly rolled out a major update to the calling feature.
If this is your first time working from home, you must be wondering how to stay connected with your teams, and what is the right tool to communicate and collaborate over documents? Often, in such circumstances, employees opt to share information with their peers over social media tools which lack the right set of controls and features to administer enterprise communication.
Convo offers you a secured digital workplace. It is built to streamline all your work communication while allowing team members to collaborate, share and organize their work no matter where they are. It is the virtual ‘office’ that will keep your teams productive even when they are working from home.
How does Convo work?
Once you have sign up to Convo, a secured network is created for your company, letting you connect with your desk and non-desk employees through company email addresses and phone numbers. Convo offers user experience similar to social media apps, so teams do not take long to onboard onto the platform. With Convo’s rich collaboration features, your teams can easily share documents and multimedia files and instantly start collaborating over them.
Stay connected with your team over Groups
When your team is not working under one roof, it is essential to have a unified platform where everyone can see what’s happening in the network. On Convo, employees can create project or department-specific groups. Groups help team build an open culture where they can share their opinions or make key group decisions.
Convo offers two types of groups – public and private. If the company has to send out a notice to all employees about ‘Work from home’ policies, a public group in Convo would be your go-to medium.
Private groups allow your workforce to have discussions within a specified audience. Private groups are more suitable for team to share all information on the on-going tasks and campaigns.
Sharing posts is easier and fun!
To start a new project, share a post with your team and ask for feedback in the comments section. If your team is working remotely, you need to make frequent posts within the groups. You can easily manage various discussions in the comment section of a post and none of your discussions get cluttered. In comments, you have ‘View Thread’ option, which allows you to view an entire thread of replies by hiding all irrelevant comments. This one simple click or tap on View Thread option aligns all relevant comments together for you to understand the context of replies.
Want to share your suggestions for any change in document?
With Convo, you can mark up the area of a picture, video, file or text in post or comments. These are annotations, and they eliminate the task of finding the context of the discussion or feedback by automatically redirecting you to the part marked by your group members.
Is your team more comfortable coordinating on chat?
In addition to post sharing in groups and with individual users, Convo offers a built-in chat for having quick one-to-one and group discussions. These chat groups can be used for taking instant follow-ups with your team with features such as reply, reply privately, and mentioning a member of the group chat
Convo’s chat replaces other chat-centric tools, such as Whatsapp, where information once downloaded is out of the control of the enterprise. With Convo, once access is terminated, no information can be leaked since the user no longer has access to the network.
Have an instant meeting on audio or video calls
To stay connected with your team remotely, either from home or office at any time, people sometimes need a quick call. Convo Chat has an option of audio and video call (limited to 4 participants) for users. People can stay connected, have a quick discussion or give a quick feedback over call while using Convo.
Integrate with your favorite work app
Convo helps employee connect with tools they use on daily-basis whether they use email apps like Office 365, Ymail, Hotmail or tools like Salesforce, JIRA etc. The one-way integration allows all information to be available in one place so that you can easily search required information without any hassle. You can also integrate your company’s Twitter handle to see what users have to say about your product/service.
Remind your team members about important updates
Convo offers a feature that lets you easily ensure compliance. The acknowledgement type post is designed to get read receipts of the information you shared. Acknowledgement type post shows who has read the post and who hasn’t. You can also see the timestamp of the read receipt with recipients who have read the post.
Convo makes remote working a breeze. With all collaboration features, you wont feel as if you’re not working under one roof. So, what you’re waiting for? Hop on the bandwagon today, sign up and start collaborating!
As 2019 draws to an end, we have a lot to look back on and be proud of. As promised year on year, 2019 saw Convo continue to deliver value to our customers, providing solutions in areas that made communication and productivity most effective.
Convo Focus
Convo’s focus has been to unify organizations by making communication intuitive and effortless. As digital transformation becomes integral to every organization’s strategy Convo is right there at the helm with tools and features that enable digital transformation across the largest enterprises. As a collaboration solution, Convo completely caters to each industry’s unique processes while still adding value whether it’s training, customer support, policy making, compliance, rewards and recognition or knowledge sharing.
The strategy of 2019 was to not only deepen our feature set, but also to broaden it. This meant enhancing existing features by adding options that were most valuable to our users and as well as developing new features altogether that offer whole new functionality. With this in mind, let’s look at the rap sheet of 2019;
Fresher Theme!
New year, new look. That’s what we did in the start of 2019. We brought you a Convo experience that had fresh colors and modern icons. This was a carefully crafted UX and UI experience that was aimed at making information more visually appealing with intuitive organization.
Cloud Agnostic – Convo Infra-anywhere!
Convo made a major leap this year in terms of deployability – as an enterprise solution with a broad range of users spread over 4 continents we had always wanted to provide our customers the freedom to have Convo deployed on any cloud (public or private) of their choice . This essentially meant that the user-facing applications (Web and Mobile) would remain the same, but user’s data and application hosting could be in a cloud of the enterprise choice. From 2019, Convo Enterprise customers can choose to stay with AWS or specify regional or local clouds for Convo deployment*.
IMAP Native Integration
Native IMAP Integrations – for all our users who do not have major email providers and need to integrate their emails with Convo. Check out the large array of IMAP service providers and enjoy IMAP based email integrations in Convo.
Reply Feature for Chats
Starting from Q4 2019, Convo is steadily enhancing the Chat Feature, both in terms of UI/UX and core functionality. We successfully rolled out reply feature for chat on web and mobile apps, and have gotten great feedback on the user experience. In 2020, we plan to really up our chat game, so stay tuned!
Big Chat Improvements
Chat is important part of how communication is done today, and Convo has an especially powerful chat feature. In 2019 we rolled out improvements for Big Chat on the web app. A fresh, bigger interface to hold important conversations, search for important discussions, quickly browse through media and files shared in different chats as well as easy customization of Group Chats – Big Chat packed in big functionality.
Major Mobile App Optimizations
We did some major overhauling of the mobile applications. Both iOS and Android applications saw some serious under-the-hood performance improvements that were aimed at making the applications response times faster especially the most used features – chat and feed.
Splash Screens – Make Better Announcements
Network Administrators never had it easier – send out important announcements to your network users over Convo network and rest assured that those announcements will be read. The Splash Screen feature allows Network Admins to create content of any kind (text, link, multimedia file) which is presented to users in Convo app and can only be dismissed after the ‘pin interval’ set by the Admin. Making sure company-wide announcements were thoroughly received and read just got easier.
Image Scaling
A large number of uploads to Convo include images, whether it’s from the web app or mobile apps. To ensure that our users can share large images quickly, without consuming too much data, we introduced image scaling for all our apps.
Subscribe to Posts
For Convo users who want to stay updated on specific content, the Post Subscription feature was just what the doctor ordered. Users can subscribe to posts shared with groups they are part of, and receive active notifications on all post activity including edits, comments, further sharing, etc.
Enhanced Post Permissions
We also improved post permissions by segregating post content creation permissions from post sharing permissions. Post creators can decide at the time of making the post if recipients can edit the post, comment on it or only view it and whether they can share it further with anyone. This way posts whose content only needs to be viewed can still be shared ahead with other users for whom it would be useful.
Controls for Acknowledgement Posts
Towards the end of 2018, we rolled out an important feature – Acknowledgement for Posts – to enable enterprises in ensuring better compliance. During 2019, we made this feature more impactful by adding important controls for both network Admins as well as post creators;
- Admin Control – Acknowledgement Post Privilege: Network Administrators can set which users can create Posts with the Acknowledgement feature. This ensures that networks, especially larger ones, are not flooded with Acknowledgement Posts from everyone.
- Custom Reminder Times: We enhanced the reminder feature which notified users that an acknowledgement post had been shared with them and they needed to view it. Acknowledgement Post creators can decide if they want to send post recipients reminder notifications or not, and further the time interval after which the notification should be sent (24H, 48H, 72H, 96H).
What do you say to the God of Procrastination ?
Not today, not this year! That’s what we say at Convo. Making enterprises more efficient and effective, making communication impactful, intuitive and noise free, bringing teams together regardless of functions or geography, that is the fuel that drives us to work every day.
We look forward to bringing you greater value and joy in 2020.
*Terms and conditions apply, this is a contract-level feature for Enterprise to determine before deployment and rollout.
Employee engagement is important for any company to succeed. It not only shows how active your team is, but is also a measure of how they feel about the company itself. Engaged teams have a deeper connection with the company culture and feel more motivated and aligned with the company’s goals.
However, engagement alone is not enough to ensure the success of any company or a project. It is important to have informed employees, make sure they are up to date with the latest deadlines, the recent changes and company policies etc.
Convo offers multiple features to deal with this problem at workplace and has recently added yet another great way to get new information at your fingertips by simply logging into your Convo networks.
Delivering information is hard
For a small company size, word travels fast and keeping everyone in the loop is a fairly easy job. But as the company sizes grow, it becomes harder to make sure everyone is in the loop and up to date.
On Convo, this process was made simple for management by enabling post acknowledgements. If you’re new to Convo and aren’t yet familiar with how this works, have a quick read on our blog about the compliance feature.
Another way Convo helps teams stay up to date with important information is by pinning the content to top of the newsfeed. This makes it easier to get to the information and always have it accessible whenever you open the network. However, even with all this, the users still had to notice that new content has been pinned and make an effort to open the post.
Let’s be real, no one is a stranger to the concept of human procrastination and we’ve all been there. We all see some new post being shared and decide to open it after 5 minutes, which turn into a while, which turns into later and then we eventually forget about it.
So what’s the solution?
Pinned content pop ups
In order to facilitate teams, Convo added a new feature of pinned content pop ups. Now, whenever a network admin decides to add new pinned content to newsfeed, they will have the option to turn on pop up alerts.
These alerts will appear to every user the content is shared with, either after they log in or at runtime, demanding immediate attention before they get occupied in everyday tasks. The alerts will appear for a custom duration as decided by the admin.
In order to enable these pop ups, go to network settings and then to manage content. From there, simply go to content preferences and add a pinned content. Please make sure that you copy the link from the content (Post, Image, Video, File, Document) menu as shown below.
If you want to create splash page of an image, video, or document, click Copy link from the Gallery view menu
Once copied, just paste it create Pinned Content pop-up and click Pin to feed.
Once done, you will notice an ‘Activate’ button next to the content.
Clicking on this will ask you for how long you want the pop up to display. Choose a time duration and you’re all set.
Every time a new user will log in or open their mobile app, they will see the activated pinned content for that amount of time after which they will be taken to their home feed or the details of the pinned content pop up. Web users however will see the content soon after admin will activate it. Check out the videos below that demonstrate how it works on web and mobile app.
Information at your fingertips
Pinned content pop ups make it easy to alert everyone about changes, updates and the location of information, while maintaining the flow of your work routine. They act as non- interruptive, slight nudges and are also quickly accessible from the home feed whenever you want.
No more missing information or forgetting to acknowledge posts. It’s all brought to your attention without any extra effort. What more reason do you need to bring your team over to Convo? Sign up today for free and start collaborating the right way!
Note: For optimal viewing of splash images on mobile, we recommend using 720 x 1280 (WxL) pixels size image for devices with DPR 2.0. However, if your audience has high-end devices with DPR 3.0, then 1080×1920 (WxL) image size will give optimal results.
Convo is a multi-platform communication and collaboration application that delivers team productivity and engagement to all of its users. The application is aimed at reducing the burden of email for internal communication within the enterprise, minimizing feedback delay and enabling employees to connect with eachother whether they are working on the desk or on the go.
Working on a number of projects at a time can be difficult and is bound to cause feedback bottleneck. With Convo, the process is made fast and simple so there are no more delays. Here’s how you can minimise feedback delay to improve employee performance:
1. Distraction free Notifications
Turn on notifications for projects you’re working on, new posts being shared with you or whenever someone mentions you on Convo. This makes it easy for you to be in the know whenever there’s new activity instead of having to search for updates that require your input. Simply click on the notification and get right to the post or comment.
2. Visual Feedback on Everything
Convo’s crisp and clear collaboration tools allow users to pin point parts of text, images, documents, videos as well as 60+ file formats in order to deliver precise visual feedback. The annotation feature makes this possible in an easy and flexible way. Simply select the part you want to call out and click comment. The selected part of text or image etc. will be added as a snippet to your comment. This allows you to make your feedback more clear. Clicking on these snippets will direct users to the called out part and highlight it for them, instead of them having to read long textual paragraphs to understand what you’re talking about.
3. Discussions within Threads
Convo supports threaded conversations which allow users to maintain context of the conversation, even if it is 100 comments deep. This is not easily achievable with email or chat. Imagine dropping in on a conversation with several comments and not knowing what the discussion is about. It will take you a long time before you are able to give any valuable input. However, with the threaded conversations, you can simple click on the thread to see what’s being talked about and pitch in your 2 cents instantly.
4. Quick Decisions with Polls
Not all things require long conversations. Some decisions just need a yes or no input and Polls on Convo let you do exactly that. With polls you can gather user opinion on a variety of matters using text or image options. These polls are easy to create and allow you to get to decisions faster.
5. Connected on the Desk and on the Go
No more out of office emails or waiting to get back to your desk to give feedback. Connect to your Convo network from wherever you are with the fuly functional mobile apps and give feedback in an instant.
Still suffering from missed deadlines and feedback delays? Shift your team over to Convo and experience an improved collaboration experience within days. Sign up for free today at www.convo.com.
Chat has become an integral part of communication in today’s world. Whether it is informal discussions or critical things that need immediate attention, chat apps are the first choice for people in every walk of life and workplaces aren’t behind. The enterprise world is taken by a storm with multiple chat apps trying to deliver the promise of productivity. People in the workplace do like a dedicated chat app for having only workplace communication without having to share their personal information.
Introducing Big Chat
Keeping in view that chat is an essential element of communication within teams that are working remotely or on the go, Convo offers its user a fully functional chat feature within the platform. Now, it’s making that experience better with an all new chat view that’s surely to make your work conversations faster and easier.
Multiple Discussions in the same place
A major advantage of big chat is that it allows you to shift between multiple conversation within the same window. No more going back and forth in chat windows to have multiple discussions at the same time. Everything you need is right in your view and just one click away.
A better chat experience, for a better work performance
Big chat on Convo takes a modern approach to the basic chat window and provides a full page view of all chats to its users. Not only can you have a bigger space, but also get all your shared files and documents neatly organised and accessible without having to shift your focus. This makes conversations flow easily, getting to important information faster, and improves overall workplace performance.
Have Distraction Free Deep Conversations
Having critical discussions about projects requires a distraction less environment and 100% focus. Big chat offers its users exactly that. It provides an interface where users can easily have long detailed discussions without being distracted by the activity in news feed or multiple hidden chat notifications that require you to close the current chat window and open other ones.
Try out Big Chat and Make Big Things Happen
If you haven’t tried out big chat on Convo yet, simply open your chat window, click on the expand icon to open big chat and start having faster discussions without any distractions.
Still not a Convo user? Here’s all the more reason why you should join. Bring your team over to Convo and start using for free today at www.convo.com.
Without effective streams of communication, it is expected that teams will lack consistency and efficiency. A simple concept that is often overlooked by so many companies. Productive communication not only allows for clarity in one’s own role, but also helps in understanding the position of others within the team.
The understanding, key values, and long term vision of the company is imperative for an employee to feel connected to the job and the company itself. If the employee doesn’t believe in the underlying mission of the role they have taken, then there is a huge barrier between the company’s expectations and what the employees will deliver. This leads to inconsistencies within teams at the workplace.
Communication is Imperative for Productivity
The importance of collaboration continues to shine through in company performance year after year. At the end of the day if communication is not a part of a company’s strategic alignment, it’s only a matter of time before the organization will begin to face repercussions.
According to NYTimes, telecommuting is fast on the rise. It has risen 79% between 2005 and 2012 and now makes up approximately 3.2 million workers, according to statistics from the American Community Survey. As more businesses allow employees to work remote from cafes or the comfort of their homes, the need for collaboration tools is only increasing.
Taking this in regard, it is safe to say that a cohesive platform is crucial especially when you need to connect with multiple employees on a multi level team. This is where our specifically designed collaboration platform comes in. Convo brings consumer tools to the enterprise, enabling fast, flexible and secure communication and collaboration throughout an organization, helping everyone work to their optimum.
Connect your teams with Convo!
Investing in your employees in turn is really investing in the future and success of your company. Allocating the effort to reshape a team’s communication can improve the way your teams work. Convo helps teams improve their productivity by enabling effortless communication within desk and non-desk workers and creating a feeling of being ‘one’ for all employees.
1. Transparent Communication at all Hierarchical Levels
You can stop wasting time in non-productive meetings and long, confusing email threads. Using Convo you can easily share files, images and videos from top to bottom in real time and get things done faster.
2. In-Contextual Communication and Minimized Feedback Delays
Get laser focused visual feedback from your team. Highlight key words and sentences in long documents, specific parts on images or call out a clip in a video that needs tweaking and comment on them. A snippet of your selected part gets attached with your comments and helps your team know exactly what you’re talking about. You can quote this snippet for reference throughout Convo.
3. Central Place for Sharing Critical and Broadcast Information
Convo’s public groups provide for a platform for sharing quick updates and broadcasting information company wide with one click. It also provides you with the option to create private groups, which are pivotal for focusing information towards targeted audience, such as all managers of the company or all department heads of the organization. You can further enable acknowledgements on posts– to ensure everyone has received the message.
4. Employee Engagement and Company Wide Interactions
Employee engagement is significantly improved with fully functional image and text polls on Convo. You can gather user opinion, get employees involved in a specific survey or decision and make everyone feel more connected and valued.
5. Location Based Updates from Anywhere, Anytime
Geo-tagged posts allow you to share location based updates from wherever you are. Whether you’re working in the office or on the go, update your location with posts and share them to let everyone know where you are.
The Benefits of Making the Switch
In the absence of communication comes much uncertainty. With uncertainty comes miscommunication and that can breed quite heavy failure. Not only does Convo allow managers to communicate with their geographically dispersed teams but it also strengthens bonding culture and allows you to monitor your employee performance.
This revolutionary workspace helps employees engage, empower and motivate by improving team communication and collaboration. Offering the same rich collaboration experience with your team from your desk or on the go.
What are you waiting for? Bring your team over to Convo and start collaborating the right way.
Communication between teams is vital for the success of an organization and the key element of focus for managers trying to get the job done right. However, most companies struggle with providing the right tools of communication that bridge communication barriers between their millennial and Generation X workforce. In the recent years, collaboration software has taken the enterprise world by a storm, and more companies have started to incorporate it within their corporate culture.
Reasons for the Enterprise Shift to Collaboration Platforms
The idea behind employing work communication solution is to foster a culture of belonging and ‘being one’- where all employees are kept in the loop and can share their ideas, concerns, customer feedback, etc.
Improved Engagement
One reason why companies have shifted focus from email and third party collaboration tools to a single ‘have it all’ platform is the rise of the non-desk workforce.
With more than 50% of the workforce in most companies being non-desk, lack of proper communication tools has led to decreased productivity and engagement of employees. Taking into account the high numbers, companies are looking towards employing collaboration tool in order to maximize employee productivity and engagement.
Millennials Increasing in Number
A contributing factor towards the shift of enterprise from email to communication tools is the increase in millennial workforce. As more and more millennials join the corporate companies, the need of using mobile based tools and employing the social network environment within the workplace increases. To keep up with the fast rate at which millennials communicate, companies have to offer better tools as an alternative to the slow and formal process of email.
Fulfillment of Security Needs
Security is also a major concern for companies as without the presence of an enterprise collaboration tool, employees tend to make use of third-party tools to share critical company information which is not safe. It also leaves important company data all over the web and on personal devices used by the employees.
In order to offer a fast communication alternative to email, many companies have effectively employed collaboration platforms in the workplace which offer secure communication and collaboration features.
Strengthened Bond Between Company and Employees
Apart from the many obvious benefits that work collaboration tools offer to a company, many companies have witnessed that how having a communication tool has improved their company culture and strengthened the bond between the company and employees.
This may seem like a little thing in the beginning, but in the longer run, it leads to low turnover and higher employee satisfaction.
Convo Provides the Perfect Collaboration Tool
Convo is a tool that perfectly combines the ease and flexibility of social networks and embodies a toolset to improve communication within the workplace. Providing bank grade level of security – at-rest and in-transit encryption, Convo is a tool of choice for major companies. Not only does it help to connect desk and non-desk workforce, it also offers a great alternative to email and provides a complete toolset for real time collaboration.
Try it out today for your company and see the difference. Sign up for free at www.convo.com.
In any company the measure of success relies directly on customer satisfaction and with a new year come new goals for every organization. ‘Data collected over a ten-year period of employee engagement surveys and company results showed that companies with an engaged culture have 30% greater customer satisfaction levels.’
It is no doubt that when employees feel a stronger connection to their own company they tend to also be aligned with the mission and values incorporated within that corporation. Those who feel appreciated at work are more motivated and in turn can provide better performance to their employers.
Company culture and employee performance are directly proportional to one another. When a company invests in the culture in which their employees incubate, it is proven that the risk is well worth the reward. When employees aren’t given a significant amount of value in their role in the company it can be reflected in quality of their work. It tends to be a two way street — when employers and the culture surrounding them are invested in them, employee performance tends to improve as well.
There is a stark difference between organizations where employees feel valued versus taken for granted. People who can articulate the mission of the company and
inspire the people beneath them are the leaders that organizations need. It’s not about coming into work and getting the necessary work done but about believing in the product, and if leadership can incorporate these values into their employees then there is a much higher rate of success.
Technology’s effect on company culture
With the induction of technology in every aspect of our lives, our work has become digital too. The teams today are more dynamic, more reliant on their smart devices and dependent on social networks for providing information. Employees not only want monetary rewards for good performance but also require social validation. This led to the annual appraisal system not being enough to keep the employees motivated. Many companies today are struggling with keeping their employees engaged and motivated and actively searching for ways to develop a suitable system that provides these intrinsic rewards.
How to create cultural affinity in digital teams
How do you create cultural affinity within teams that are always on the move or geographically dispersed? Many organizations tried to shift their annual appraisal system to a more agile approach by providing regular feedback and rewards in order to keep employees involved. However, this is not enough and a proper solution needs to be implemented. With today’s workforce being largely comprised of millenials, companies need to take a more social approach towards developing a company culture which is both productive and informal.
Convo helps companies bring teams together
Convo allows a company to not only incorporate the non-desk worker but improve corporate culture by keeping all employees in the loop. It creates a central place to have discussions, make faster decisions, and collaborate in real time. The transparency it offers at all levels of the organization makes employees feel like a part of the system. The various social network like features of the platform offer intrinsic rewards to employees such as getting validation from colleagues and managers etc, while allowing managers to measure employee performance for monetary appraisals.
The entire platform is designed to improve employee engagement, whether it is in the form of contextual discussions, quick feedback or survey polls. It offers teams a chance to have healthy work discussions and also have water-cooler discussions with their work buddies without diverting their focus to any other tool. All of this creates a social network kind of feel within the workplace and employees feel more connected to each other as well as the company even if they’re not working from the office.
Improve your company culture! Try Convo today
Investing in the your employees in turn is really investing in the future and success of your own company. Putting in the effort to reshape a company’s culture can allow you to improve your overall bottomline and reduce your turnover rate. Convo is just the tool that will help you do both. What are you waiting for? Bring your team over to Convo and start collaborating the right way.
Looking Back
Geo Tagged Posts
Customized User Profiles
Advanced Group Settings
Advanced Network Settings
Default Notifications and Trending Topics
Deployment of a new retail-focused, social collaboration platform
Supporting Sorting Posts
Image and Text Polls
No Email Signup
Compliance & Regulatory Acknowledgement
More Coming to Convo in 2019
The easiest and fastest way to communicate with your team. Try Convo App out for free!
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